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Privacy Policy

Last updated: 22 September 2026

CrossFit Chichester is a trading name of BD Fit Limited (“we”, “us” or “our”).

We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and your rights in relation to your personal data.

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We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

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1. Who We Are

CrossFit Chichester is a trading name of BD Fit Limited.

For the purposes of UK data protection law, BD Fit Limited is the data controller responsible for the personal information described in this Privacy Policy.

If you have any questions about this policy or how we use your personal information, please contact us using the contact details provided on our website.

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2. Information We May Collect

Depending on how you interact with us, we may collect and process information including:

  • your name, address and contact details;

  • email address and telephone number;

  • date of birth;

  • emergency contact information;

  • membership and attendance information;

  • payment and transaction information;

  • enquiries and communications with us;

  • fitness goals, training history and programme information;

  • information you provide through consultation, enquiry, registration or membership forms;

  • health, medical, injury or physical activity information that you voluntarily provide where this is relevant to your safe participation in training;

  • photographs or video where appropriate and where we have an appropriate lawful basis or permission;

  • website usage information, including information collected through cookies and similar technologies; and

  • marketing preferences.

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We aim to collect only information that is relevant and reasonably necessary for the services we provide.


3. How We Collect Your Information


We may collect information directly from you when you:

  • contact us;

  • submit an enquiry through our website or advertising;

  • book a consultation or trial;

  • complete a PAR-Q, waiver or membership form;

  • purchase a membership, programme or service;

  • attend training sessions;

  • communicate with our coaches or staff;

  • participate in an event, competition or promotion; or

  • subscribe to marketing communications.

We may also receive information through service providers that we use to operate the business, such as our website, membership, booking, payment and communication systems.


4. How We Use Your Information


We may use your personal information to:

  • respond to enquiries;

  • provide our coaching, fitness and membership services;

  • administer your membership;

  • manage bookings and class attendance;

  • process and maintain records of payments;

  • communicate with you about your membership or programme;

  • provide appropriate coaching and support;

  • help us provide training safely;

  • maintain appropriate business, financial and legal records;

  • improve our services;

  • manage complaints or disputes;

  • prevent fraud, misuse or security incidents;

  • comply with our legal and regulatory obligations; and

  • send you marketing communications where permitted by law.

We will not use your personal information for purposes that are incompatible with the reasons for which it was originally collected unless we have a lawful basis for doing so.


5. Our Lawful Bases for Processing


Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may process your information because:

Contract – processing is necessary to provide a membership, programme or other service you have purchased or requested.

Legal obligation – processing is necessary for us to comply with applicable legal, accounting, tax or regulatory requirements.

Legitimate interests – processing is necessary for the legitimate operation and improvement of our business, provided those interests do not override your rights and interests.

Consent – where appropriate, we may ask for your consent before processing information for a particular purpose. Where processing is based on consent, you may withdraw that consent at any time.

Where we process health or other special-category information, we will only do so where an appropriate lawful basis and special-category condition applies under UK data protection legislation.


6. Health and Fitness Information

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To provide safe and appropriate coaching, we may ask you to provide information about injuries, medical conditions, physical limitations or other matters that could affect your ability to participate safely.

We treat this information with particular care and restrict access to those who reasonably need it for the provision of our services.


You should inform us if there is a relevant change in your health or circumstances that could affect your safe participation in exercise.


7. How We Protect Your Information


We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

Personal information is stored using secure systems, and access is restricted to staff, coaches and service providers who reasonably require access for legitimate business purposes.

While no electronic storage or transmission system can be guaranteed to be completely secure, we take

appropriate steps to protect the information entrusted to us.


8. Sharing Your Information

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We do not sell your personal information.

We do not provide your personal information to unrelated third parties for their own marketing purposes.

We may, however, use carefully selected third-party service providers to help us operate CrossFit Chichester and provide our services. These may include:

  • membership and booking software providers;

  • coaching and fitness software providers;

  • payment processors and direct debit providers;

  • website hosting and website service providers;

  • email, SMS and communication platforms;

  • customer relationship management systems;

  • accountants, professional advisers and IT providers; and

  • other suppliers necessary for the operation of our business.

These organisations may process personal information on our behalf where necessary to provide their services.

We may also disclose information where required by law, where necessary to establish or defend legal claims, or where reasonably necessary to protect the safety, rights or property of our members, staff or others.

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9. International Transfers

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Some technology providers we use may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable UK data protection law and that appropriate safeguards are in place where required.

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10. How Long We Keep Your Information

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We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, tax, insurance and regulatory requirements and dealing with potential disputes.

Different types of information may therefore be retained for different periods.

When personal information is no longer reasonably required, we will securely delete, anonymise or otherwise dispose of it as appropriate.

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11. Marketing Communications

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We may contact you regarding CrossFit Chichester services, programmes, events, offers or other information where we have an appropriate lawful basis to do so.

Where consent is required, we will obtain it before sending marketing communications.

You can opt out of marketing communications at any time by using the unsubscribe option contained within the communication or by contacting us.

Opting out of marketing communications will not prevent us from sending essential communications relating to an active membership, booking, payment or service.

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12. Cookies and Website Information

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Our website may use cookies and similar technologies to operate correctly, understand how visitors use the website and, where applicable, support advertising and marketing activities.

Some cookies are essential for the operation of the website. Where required by law, non-essential cookies will only be used after you have provided the appropriate consent.

You can manage your cookie preferences through the cookie controls available on our website and through your browser settings.

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13. Your Data Protection Rights

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Depending on the circumstances, UK data protection law gives you rights regarding your personal information. These may include the right to:

  • request access to the personal information we hold about you;

  • ask us to correct inaccurate or incomplete information;

  • request deletion of your personal information in certain circumstances;

  • request restriction of processing in certain circumstances;

  • object to certain processing;

  • request the transfer of certain information to you or another organisation;

  • withdraw consent where we rely on consent; and

  • object to the use of your personal information for direct marketing.

These rights are not absolute and may depend upon the circumstances and our lawful basis for processing the information.

To exercise any of these rights, please contact us using the contact information provided on our website.

We may need to verify your identity before responding to a request.

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14. Children and Young People

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We may provide fitness and coaching services to children and young people through designated junior or youth programmes.

Where we collect information relating to a child or young person, we take additional care regarding how that information is collected, used, stored and communicated.

Where appropriate or legally required, information and consent may be obtained from a parent or legal guardian.

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15. Photographs and Video

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We may occasionally take photographs or video within the gym or during events for coaching, promotional or marketing purposes.

Where consent is required, we will seek appropriate permission before using identifiable images for those purposes. Consent can be withdrawn for future use by contacting us, although this may not always enable us to remove material that has already been lawfully published or distributed.

We take particular care when using photographs or video involving children and young people.

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16. Automated Decision-Making

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We do not normally make decisions about members that produce legal or similarly significant effects based solely on automated processing.

If this changes, we will provide appropriate information about the processing and your rights.

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17. Complaints

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If you have concerns about how we have handled your personal information, please contact us first so that we have an opportunity to address the matter.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.

Further information is available at the ICO website at ico.org.uk.

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18. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes to our services, systems, business practices or legal obligations.

The most recent version will be published on our website and the “Last updated” date at the top of this policy will be amended accordingly.

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19. Contact Us

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If you have questions about this Privacy Policy, wish to exercise your data protection rights or have concerns about how your information has been handled, please contact:

BD Fit Limited Trading as CrossFit Chichester

Using the contact details provided on the CrossFit Chichester website.

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